Safari Flat back comb
Shipping
Shipping
Standard Shipping Methods
All domestic shipping is handled via EParcel which allows the most cost-effective courier to be used but it is usually NZ Post. We ship photo proof of delivery unless specified otherwise. If you require signature required please contact us when you place your order to request this.
Please provide a physical address for delivery where possible. We may be able to deliver to a PO Box if NZ Post can do so but it is not always possible.
For Rural addresses it may take an extra 2 days for your order to reach you.
If you have any special shipping or delivery instructions, please include them in the "order notes" or send us an email via our contact page.
We do not use Saturday delivery unless requested and there is an additional charge for Saturday delivery.
Manufacturing timeframe:
All Biothane products and some tugs and toys are made to order by us here in NZ. We aim to have these made and ready for shipment within 5-7 working days. Bite suits and some other technical equipment are made to order outside NZ and timeframes will be supplied on the product page. We will endeavour to keep you updated on the progress of these orders. if there are likely to be delays we will notify you.
Delivery Confirmation
All shipments are sent 'photo proof of delivery' and tracked. We are not responsible for packages that have been confirmed as delivered but claimed as not received. It is the buyer's responsibility to provide a secure environment for delivery.
We cannot reship or refund packages that have been confirmed as delivered but claimed as not received. Please follow the process via the courier website for missing packages. You should receive a tracking number when your order is dispatched so please use this for your inquiry with the relevant courier.
If you believe your package has been stolen, contact your local police.
Wrong Address
It is the buyer's responsibility to provide the correct delivery address. We are not responsible for packages that have been delivered to an address that was entered incorrectly. Please review your order confirmation to make sure you have entered your correct delivery address. We will make every effort to assist but we cannot refund or reship packages that have been delivered as addressed.
Unclaimed Packages
We cannot accept any responsibility, nor issue any refunds for packages not claimed. If the tracking information indicates that a package was delivered or that the Carrier attempted to deliver the package and/or left a notification, it is the buyer's responsibility to follow up with the Carrier and collect their package before it is returned. If the package is returned to us unclaimed, the items may be refunded minus the shipping charges. Any additional shipping charges levied by the carrier for return costs will be deducted from the refund.
International Shipping
We are able to ship internationally using a variety of couriers including NZ Post, DHL and Fedex. We endeavour to use the most cost-effective method for both parties and will use track and trace options. We are not yet fully set up for calculating international shipping directly from our website so to allow completion of your order choose your items and then 'pay by bank deposit' which will then allow us to calculate the shipping and send an invoice with a secure payment link for the shipping. It may pay to contact us in advance of purchase if you want to confirm the shipping cost prior to purchase.
NOTE: We do not keep your Credit card Details.
Once payment is confirmed your order will be released for shipping and a tracking number will be supplied.
Shipping charges are for shipping only. You are responsible for any customs or duty charges levied by your country.
Safari Flat back comb
- Your pet will enjoy painless grooming with this product's smooth rounded teeth. Thoroughly gets through the undercoat without irritating your pets skin.
- Features extra-long and rotating teeth that penetrate deep into the undercoat without pulling or tugging.
- Fantastic tool that will help control shedding, remove mats, and prevent tangles.
- To maintain a top-notch coat, comb and brush your pet frequently. Always be sure to comb your pet's entire coat before bathing.
- With a length of 16.5cm, these combs are specifically designed to handle medium and coarse coats.
The highly effective Safari® by Coastal® Dog Grooming Comb is the perfect tool for maintaining your furry friend's coat in top-notch condition. Designed to tackle mats, tangles, and loose hair, this comb offers exceptional functionality and gentle care for your dog's coat. The Safari® by Coastal® Dog Grooming Comb features smooth, rounded teeth that effortlessly glide through your dog's fur, preventing any damage or discomfort during the grooming process. Say goodbye to tugging or pulling that can cause stress for both you and your pet. This comb ensures a smooth and comfortable grooming experience. Whether your dog has a thick double coat, wiry hair, or curly fur, the Safari® by Coastal® Dog Grooming Comb excels at removing mats, tangles, and loose hair, helping to keep your pet's coat healthy and free from unsightly knots. Not only does this grooming comb serve a practical purpose, but it also contributes to the overall well-being of your furry companion. Regular grooming helps distribute natural oils throughout the coat, promoting a healthier and shinier appearance. It also allows for close inspection of the skin, enabling early detection of any abnormalities or parasites. Invest in the Safari® by Coastal® Dog Grooming Comb and experience the joy of maintaining a well-groomed and healthy coat for your beloved pet. With their expert design, smooth teeth, and compatibility with medium and coarse coats, these combs are essential tools for any dog owner who values the well-being and appearance of their furry friend. Trust the Safari® by Coastal® Dog Grooming Combs to keep your dog's coat in excellent condition, mat-free, and looking its best.
